This Privacy Policy describes how Copperfield Home ("we", "our", or "us"), operating at copperfieldhome.org, collects, uses, and discloses personal information. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
1. Information We Collect
We collect personal information only when you voluntarily provide it, such as when you submit a message through our contact form. The information you may provide includes:
- Full name
- Email address
- Phone number
- Message content
We also collect standard web server log data (IP address, browser type, referring URL, pages visited, and visit timestamps) through our hosting provider for security and diagnostic purposes. This data is not linked to personal identities.
2. Cookies
This site uses a single first-party cookie to record your cookie consent preference. This cookie does not track browsing activity, does not contain personal information, and expires after 365 days. We do not use third-party analytics cookies, advertising cookies, or tracking pixels.
You may reject non-essential cookies using the banner presented on your first visit. Rejecting cookies will not affect your ability to access any content on this site.
3. How We Use Your Information
Personal information submitted through our contact form is used solely to respond to your inquiry. We do not sell, share, or rent personal information to third parties. We do not use personal information for marketing purposes unless you have explicitly requested to receive communications from us.
4. Data Retention
Contact form submissions are retained for up to 12 months from the date of receipt, after which they are securely deleted. Server log data is retained for up to 90 days.
5. Data Security
We take reasonable technical and organizational precautions to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under PIPEDA, you have the right to access the personal information we hold about you and to request corrections if that information is inaccurate. To make such a request, contact us at info@copperfieldhome.org. We will respond within 30 days.
7. Links to External Sites
This site contains links to external websites, including government sources and industry publications. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
8. Children's Privacy
This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "last updated" date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
10. Contact
Privacy-related questions or requests can be directed to:
Copperfield Home
340 Laurier Ave W, Suite 900
Ottawa, ON K1P 0A2
Canada
info@copperfieldhome.org
+1 (613) 741-5500